Returns & Exchanges
At LINSY HOME, we want you to love your space. If you are not completely satisfied with your furniture purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate a Request
Contact our customer support team at support@linsyhome.com with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Item
Disassemble the furniture and pack it securely in its original packaging to ensure the item is protected during transit and eligible for a refund.
- 3.Schedule Pickup or Drop-off
Once your request is approved, we will provide a prepaid shipping label or coordinate a professional pickup for oversized items like sofas and bed frames.
- 4.Receive Your Refund
After our warehouse inspects the returned items, we will process your refund back to the original payment method within 5-7 business days.